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FAQS

Most Popular Questions

1. What types of vehicles do you offer?
We provide a wide range of luxury vehicles including executive sedans, premium SUVs, stretch limousines, and high-end vans. Each vehicle is maintained to the highest standards of cleanliness, safety, and comfort.
2. How can I book a chauffeur or limo service?
You can book directly through our website, call our customer service line, or email us your travel requirements. Our team will confirm availability and tailor the service to your schedule.
3. Are your chauffeurs professionally trained?
Yes, all our chauffeurs are professionally trained, fully licensed, and have extensive experience in delivering five-star service. They are courteous, punctual, and committed to your comfort and safety.
4. Is airport transfer service available?
Absolutely. We provide seamless airport transfers to and from all major airports. Your chauffeur will track your flight and ensure timely pickup, whether you're arriving or departing.
5. Do you offer hourly or full-day bookings?
Yes, we offer flexible booking options including hourly rates, half-day, and full-day service packages. Whether it’s for a business trip, wedding, or city tour, we’ve got you covered.
6. Can I request specific amenities in the vehicle?
Of course. We offer bottled water, mobile charging stations, Wi-Fi, and other amenities upon request. If you have special requirements, let us know in advance.
7. Are your services available 24/7?
Yes, our chauffeur and limo services are available 24 hours a day, 7 days a week, including holidays.

Booking & Payment

1. How do I make a booking?
Bookings can be made via our website, phone, email, or WhatsApp. Early booking is recommended for guaranteed availability.
2. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and cash (advance notice required).
3. What is your cancellation policy?
You may cancel for free up to 24 hours before your scheduled service. Later cancellations may incur a charge.

Airport Transfers

1. Do you offer airport pick-up and drop-off services?
Yes, we offer professional and punctual airport transfer services to and from all major airports. Whether you're arriving or departing, our chauffeurs ensure a smooth, hassle-free experience.
2. How will I find my chauffeur at the airport?
Your chauffeur will be waiting at the arrival terminal with a personalized name board. We also provide contact details in advance and offer real-time updates via call or WhatsApp.
3. What happens if my flight is delayed?
No problem. We track all flights in real-time. Your chauffeur will adjust the pickup time based on your actual arrival, so there are no additional charges for delays.
4. Can you provide airport transfers at odd hours or early mornings?
Yes, we operate 24/7, including late-night and early-morning flights. Just make sure to mention your time clearly during booking.
5. What vehicle options do you offer for airport transfers?
We offer a range of premium options including luxury sedans, SUVs, limousines, and executive vans—perfect for individuals, families, or groups.
6. Is the service available for private terminals or charter flights?
Yes, we provide VIP transfers from private terminals, charter flight lounges, and heliports with complete discretion and security.

Chauffeur & VIP Services

1. What is included in your chauffeur service?
Our chauffeur service includes a professional driver, a premium vehicle of your choice, door-to-door service, luggage assistance, and optional amenities like Wi-Fi, bottled water, and phone chargers. Your comfort, privacy, and safety are our top priorities.
2. Who are your chauffeurs?
Our chauffeurs are highly trained, background-verified professionals with excellent driving records and experience in luxury hospitality. They are punctual, well-groomed, and fluent in English and/or regional languages.
3. What makes your VIP service different?
Our VIP services offer a white-glove experience tailored for high-profile clients, corporate executives, celebrities, and dignitaries. This includes discreet service, priority bookings, enhanced security on request, luxury fleet access, and personalized coordination by our concierge team.
4. Do your chauffeurs wear uniforms?
Yes, all our chauffeurs are dressed in formal business attire or company uniforms, depending on the nature of the service, to maintain a premium appearance.
5. What amenities are available in VIP vehicles?
Our VIP vehicles may include leather seating, climate control, mobile charging ports, ambient lighting, refreshments, privacy screens, and Wi-Fi—depending on the vehicle selected.